Terms & Conditions

1. Agreement

These Terms & Conditions govern your use of SparkSocialHq at sparksocialhq.com. By creating an account or using the service you agree to these terms. If you do not agree, do not use the service.

2. The service

SparkSocialHq lets you compose, customize, schedule and publish content to third-party social networks you choose to connect. We are an independent tool and are not affiliated with, endorsed by, or sponsored by LinkedIn, Google/YouTube, Reddit, TikTok or any other network.

Each connected network has its own rules; network-specific terms are on the dedicated pages linked at the bottom of this document and form part of these terms.

3. Your account

You must provide accurate information, keep your credentials confidential, and be at least 13 years old (or the minimum age in your jurisdiction).

You are responsible for all activity under your account.

4. Your content

You retain all rights to the content you create and upload. You grant us a limited licence to store, process and transmit that content solely to operate the service (e.g. delivering your post to the networks you selected).

You are solely responsible for the content you publish and for having the necessary rights to it (including music, images and trademarks).

5. Acceptable use

You may not use the service to publish content that is unlawful, infringing, deceptive, hateful or spammy; to violate any connected network's terms, rate limits or automation rules; to send bulk unsolicited content; or to attempt to breach the security of the service.

We may suspend or terminate accounts that violate these rules.

6. Third-party networks

Publishing depends on third-party APIs that we do not control. Networks may change or revoke API access, apply their own review processes, remove content, or rate-limit posts. We are not liable for a network rejecting, delaying, restricting or removing content.

Connecting a network requires you to comply with that network's terms of service; disconnecting is available at any time in the app.

7. Availability & changes

The service is provided on an "as is" and "as available" basis. We may modify, suspend or discontinue features at any time. We aim for high availability but do not guarantee uninterrupted operation.

8. Disclaimer & limitation of liability

To the maximum extent permitted by law, we disclaim all warranties, express or implied, and our total liability arising from the service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD 50.

We are not liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill.

9. Termination

You may stop using the service and request account deletion at any time by emailing helpdesk.smartrixlabs@gmail.com. We may terminate or suspend access for breach of these terms. Sections 4, 8 and 10 survive termination.

10. General

These terms are the entire agreement between you and us regarding the service. If any provision is found unenforceable, the remainder stays in effect. We may update these terms; material changes will be announced in the app or by email, and continued use constitutes acceptance.

Questions: helpdesk.smartrixlabs@gmail.com.